Always keep the plant hydrated.
This is easy using our pot's water level to keep the water between min and max.

Keep it out of direct sunlight.
This is easy because we give you specific instructions where to place the plant.

Leave it in its gravel.
When you touch it be gentle to it.

Pick the most beautiful plants you want.
Instead of choosing plants that will be the most hardiest, pick one that's beautiful to you.

Because our system makes it easy for your plant to thrive you have the freedom to choose the best.

Our self-watering system includes a concealed reservoir at the base of the ceramic pot.
The plant’s roots naturally absorb water from this reservoir only when it’s needed, mimicking how plants hydrate in nature.

This ensures consistent moisture without the risk of overwatering or drying out.
A built-in water meter on the surface lets you know exactly when it’s time to refill the reservoir.

Our self-watering planter was designed specifically to:

• make it easy to keep your plant hydrated
• look beautiful in your home or office
• protect your furniture and flooring

The system features:

• a precision-calibrated internal reservoir
• volcanic rock soil blend
• an integrated water level indicator
• stylish waterproof ceramic pots

to make plant care effortless and stylish.

All of our planters are made of high-fired premium ceramic.
Our premium planters are crafted by local artisans in San Diego.

Each pot is carefully shaped, glazed, and fired to ensure durability, water resistance, and a timeless design that complements any space.
Our non-premium planters are sourced from various international suppliers.

All of our plants are grown in San Diego, California under expert horticultural supervision.

This ensures they are healthy, acclimated to home environments, and ready to thrive in your space.

Our ceramic pots come in a curated selection of matte and gloss finishes, including neutral tones like white, charcoal, and sand.

Each finish is selected to pair beautifully with modern and traditional decor.

Thanks to the internal reservoir, most plants only need to be refilled every 2–4 weeks.

Frequency depends on the specific plant species, indoor conditions, and time of year.
The built-in water meter will show when it's time to refill.

No, as long as you keep the water level within the indicated range between 'MIN' and 'MAX' on the water meter.

Our system prevents water from sitting in the root zone, reducing the risk of root rot.

Our plants are rooted in a specialized mix of volcanic rock sourced for its superior drainage and nutrient absorption properties.

This soil blend creates a stable, oxygen-rich environment that promotes healthy root systems and minimizes the risk of fungal growth.

Volcanic rock is porous, which allows it to retain moisture while promoting excellent drainage and airflow.

This natural material helps the roots access water and nutrients efficiently while reducing the chance of overwatering and compaction.

No. Each plant arrives fully potted and ready to display.

The self-watering system and soil blend are optimized for your specific plant.
No repotting or setup is necessary.

Yes!

Whether you’re a seasoned plant parent or a total beginner, our system makes plant care easy.

With our self-watering technology and volcanic rock blend, you’ll spend less time worrying about watering schedules and more time enjoying your plant.

Yellowing leaves can be a sign of stress, often related to improper lighting or watering.

Check the water meter to ensure the reservoir is in the proper range, and confirm your plant is placed in the recommended lighting conditions.

Our care team is always available to help troubleshoot.

Each plant is securely packaged in a custom-engineered shipping box with shock-absorbing inserts to protect the plant and pot.

The reservoir is stabilized to prevent leaks, and the soil is sealed to prevent spills.

We currently ship to all 48 contiguous United States.

Due to the delicate nature of our live plants and ceramics, we are unable to ship to Alaska, Hawaii, or internationally at this time.

If your plant or pot arrives damaged, please contact us within 7 days with photos of the packaging and product.

We’ll make it right with a replacement or credit depending on the situation.

Due to the living nature of our products, we do not accept returns.

However, we stand by the health and quality of our plants.

If your plant fails to thrive within 30 days of delivery, we’ll provide a replacement or store credit.

Yes, every purchase includes our 90-Day Healthy Plant Guarantee.

If your plant does not arrive in excellent health or does not thrive within the first month despite proper care, we’ll help you find a solution.

Absolutely. Each plant arrives beautifully packaged in a presentation-ready box with optional personalized gift messages.

It’s an ideal gift for housewarmings, birthdays, and holidays.

Yes, we provide curated packages for corporate clients, events, and volume gifting.

Contact our team for custom pricing, lead times, and personalization options.

The most common way to kill your plant is to not water it enough.

The quickest way to kill a tropical house plant is to put it in extreme cold or in direct sunlight.

The next fastest way to kill your plant is to water it too much.

If you're touching the leaves too much or damaging the stem, that's another good way to kill it.

Pulling the plant out of its gravel pon and then roughly handling the roots is another great way to kill your plant.

PLANTWELL was established to help you keep your plant thriving to the natural life of the plant.
We give you the products and education to keep your plant alive and thriving.